Privacy Policy Last updated: 24/02/2024
We, "Us," or "Our" are dedicated to safeguarding your Personal Data and protecting your privacy.
This Privacy Policy aims to inform you about how We manage, collect, store, and use the information you provide in connection with the website (the “Website”).
We adhere to the following principles:
•To maintain transparency in the collection and processing of your Personal Data:
We prioritize ensuring that you are always fully informed, enabling you to make informed choices regarding the use of your Personal Data on our Website or when initiating trade with a third-party trading platform. To achieve this, we employ a range of strategies and methods designed to offer you pertinent details on how your Personal Data is processed, ensuring this information is delivered accurately and timely.
Furthermore, if We determine that you need to be provided with specific information, We will ensure it is delivered to you promptly and appropriately.
We are also happy to answer any questions you may have and provide any clarification you require, subject to legal limitations. For this purpose, you can reach out to Us by sending an email to the following address: support@
•To process your Personal Data solely for the purposes outlined in this Policy:
The purposes for which We may process your Personal Data include, among other things, to make the Website available to you and
provide you with a seamless connection to third-party trading platforms (the “Services”), to elevate your user experience on the Website, enhance the Services (including the Website), safeguard Our rights and interests, conduct business and administrative activities that support the provision of the Services to the Website users, and comply with any legal and/or regulatory obligations.Additionally, We will process Personal Data about you to better understand your individual needs and preferences.
• Investing substantial resources to uphold your rights concerning your Personal Data:
We allocate significant resources to ensure you can exercise your rights as a data subject. Therefore, you are welcome to contact Us anytime to review your Personal Data, request amendments, deletions, cessation of its use for specific purposes or in general, or transfer it to yourself or a third party. We will comply with your requests in accordance with the law.
•Ensuring the security of your Personal Data:
While We cannot guarantee absolute protection of your Personal Data, We assure you that We employ and will continue to employ a comprehensive array of measures aimed at securing your Personal Data.
Our Comprehensive Privacy Policy
1. The Scope?
This Policy outlines the types of Personal Data the Company collects about natural persons, and the methods of its collection, usage, sharing with third parties, security, and processing.
In this Policy, “Personal Data” refers to any information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified, directly or in combination with additional information that We possess or have access to.
In this Policy, the “processing” of Personal Data refers to any operation or set of operations performed on Personal Data, including the collection, recording, organization, structuring,storage, adaptation, alteration, retrieval, consultation, usage, disclosure via transmission, dissemination or any other form of availability, alignment or combination, restriction, erasure, or destruction of Personal Data.
Our Services cater to a general audience and are not designed for children under 18 years old. We do not knowingly collect or solicit information from anyone under 18 or knowingly permit such individuals to use our Services. If We discover that information about a child has been collected, We will take appropriate steps to delete that information promptly.
2. When Do We Collect Personal Data About You?
We gather Personal Data about you whenever you use the Services, interact with our service channels, or visit the Website. Sometimes, you will actively provide Us with Personal Data, and other times, We will collect it by analyzing your use of Our Services and/or service channels or receive your data from our third-party partners.
3. No Obligation To Provide Personal Data To The Company And Its Implications
You are not required to provide Us with any Personal Data about you. However, in some cases, not providing such Personal Data will prevent Us from delivering the Services to you, will hinder your use of the Website, and/or cause the malfunctioning of the Services and the Website.
4. What Types of Personal Data Do We Collect? Personal Data We Collect During Each Visit to the Website:
This information includes online activity logs, traffic information (including, but not limited to, IP address, time of access, date of access, web and mobile pages visited, language used, software crash reports, and type of browser used, as well as information regarding the device you used). Some of this information may not identify you personally, and therefore may not constitute Personal Data.
Personal Data We Receive From You: any Personal Data you provide to Us of your own accord when interacting with a third-party trading platform through Us.
Personal Data You specifically provide for submission to third-party platforms for trading purposes: This information includes your full name, telephone number, and email address.
5. The Purposes of Processing Personal Data and Their Legal Basis
Ascend Wealth AI processes your Personal Data for one or more of the purposes detailed in this section and in accordance with the appropriate legal basis.
Ascend Wealth AI will not process your Personal Data unless there is a legal basis for such processing. The legal bases for processing your Personal Data are as follows:
- You have given consent to the processing of your Personal Data for one or more specific purposes. This includes instances where you provide your details through the Website, enabling us to submit them to third-party trading platforms.
- Processing is necessary for the legitimate interests pursued by Ascend Wealth AI or a third party. For example, this could be for the purpose of enhancing our services or for the exercise or defense of legal claims.
- Processing is necessary for compliance with a legal obligation to which Ascend Wealth AI is subject.
Should you require additional details on how the processing of your Personal Data aligns with the legitimate interests of Ascend Wealth AI or an external party, please feel free to reach out to us via email at any moment.
Below, we present a summary of the reasons we might process your Personal Data, along with the legal grounds for such activities:
| Purpose | Legal Basis | |
| 1 |
To submit your details to third parties upon your request for accessing digital trading opportunities We may collect your Personal Data to share it with third parties, if you specifically request us to do so. |
You have provided consent for processing your Personal Data for one or more specific purposes. |
| 2 |
To respond to your queries, requests, and/or complaints We need to process your Personal Data to address any queries, requests, or complaints you may have regarding our Services. |
Processing is necessary to fulfill the legitimate interests pursued by Ascend Wealth AI or a third party. |
| 3 |
To comply with legal obligations or orders from judicial or administrative authorities We handle your Personal Data to fulfill our various legal requirements. |
Processing is necessary to adhere to a legal obligation that the Company must comply with. |
| 4 |
To enhance Our Services We might use your Personal Data to refine Our Services. This includes processing crash logs or other malfunction reports related to the Services. |
Processing is necessary for the legitimate interests pursued by the Company or a third party. |
| 5 |
To prevent fraud and misuse of Our Services |
Processing is necessary for the legitimate interests pursued by the Company or a third party. |
| 6 |
To conduct and sustain various activities that support the delivery of Our Services These activities encompass back-office functions, business development tasks, strategic decision-making processes, oversight mechanisms, and more. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
| 7 |
For the purpose of conducting analyses, including statistical analysis We utilize a variety of analytical measures (including statistical ones) to inform decisions on various matters. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
| 8 |
To safeguard Our and third parties' interests, rights, and assets, including the initiation, exercise, or defense of legal claims We may process Personal Data about you to protect Our interests, rights, and assets, or those of third parties, in accordance with any law, regulation, or agreement, including any of Our terms and conditions and policies. |
Processing is essential for the legitimate interests pursued by the Company or by a third party. |
6. Transfer Of Personal Data To Third Parties
Ascend Wealth AI may also share your Personal Data with third parties that provide us with various services, such as storage and hosting providers, IP address information, user experience analysis, research, and other analytical, technical, and diagnostic services.
Additionally, if you specifically request us to submit certain Personal Data to third-party trading platforms, we will share the data you provide for this purpose with those third parties. Their use of your Personal Data will be governed by their own privacy policies. We may share your Personal Data with multiple third-party trading platforms as necessary.
Ascend Wealth AI may also share your Personal Data with its related entities and business partners. These entities provide resources that help Ascend Wealth AI enhance and improve the services and products offered to its users.
Ascend Wealth AI may disclose your Personal Data to governmental, local, official, and regulatory authorities if required, or to protect our interests, rights, and assets, including in the initiation, exercise, or defense of legal claims.
Furthermore, we may disclose your Personal Data to potential purchasers, investors, or lenders of Ascend Wealth AI or any company within our group. This includes in the event of any similar transaction, such as the sale of assets, or in connection with mergers, reorganizations, consolidations, or bankruptcy proceedings involving Ascend Wealth AI or any company within our group.
7. Cookies and Third-Party Services
We may utilize certain third-party services, such as analytics companies or advertisement providers on our Website, which may also use cookies or other technologies. These practices and providers are subject to their own policies.
A cookie (a small text file) may be installed on your device when you visit or access the Website. Cookies allow us to collect information about you and your behavior in order toenhance your user experience by remembering your preferences and settings, and tailoring products and services that may catch your interest. Cookies can also be utilized for gathering statistics and conducting analytics.
We may employ both session cookies, which are temporarily stored on your device and last only until you close your web browser, and persistent cookies, which remain on your device even after you finish browsing the Website, helping the Website recognize you as a returning visitor.
Types of cookies:
The cookies we utilize are categorized based on their functionality as follows:
| Type of Cookie | Purpose | Additional Information |
| Strictly Necessary Cookies |
These cookies are indispensable for allowing you to navigate the Website and access the features you have requested. They ensure you receive our content, products, and services that you have asked for. These essential cookies facilitate the downloading or streaming of information on your device, enabling you to move around the Website, utilize its features, and revisit previously accessed pages. |
These cookies gather Personal Data about you, such as your username and last login date, and identify you as being logged in to the Website. These cookies are erased once you close your web browser (session cookies). |
| Functionality Cookies | These cookies recognize you when you revisit the Website and help Us remember your preferences and settings. | These cookies persist even after you close your web browser, lasting until their designated expiry time. |
| Performance Cookies | These cookies gather aggregated statistics about the Website's performance to help Us test and enhance its functionality, ensuring a superior user experience. Additionally, they enable Us to perform analytical tasks on the Website. |
These cookies collect anonymized data that is not linked to any identified or identifiable natural person. The validity of these cookies varies; some are deleted upon closing your browser, while others have an indefinite lifespan. |
Blocking and removing cookies
You can modify your browser settings to block and remove some or all cookies. Below are links to instructions for some of the most widely used web browsers:
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
Please be aware that disabling certain features might cause some of the website's functionalities to not work as intended.
ONLINE TRACKING NOTICE
PLEASE NOTE THAT CURRENTLY, THIS SERVICE DOES NOT SUPPORT DO-NOT-TRACK SIGNALS.
8. Retention Of Personal Data About You
Ascend Wealth AI will retain your personal data as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws, regulations, policies, and orders.
We will share your information with third-party trading platforms for a period of 12 months, and with your consent, we may extend this period for an additional 12 months.
To ensure personal data is not retained longer than necessary, we periodically review the data we hold to determine if any can be safely erased.
9. Transfers of Personal Data To A Third Country Or An International Organization
Your personal data may be transferred to a third country (i.e., jurisdictions outside of your residence) or to international organizations. In such cases, Ascend Wealth AI will implement appropriate safeguards to protect your data and ensure that enforceable data subject rights and effective legal remedies are available.
If you are a resident of the EEA (European Economic Area), these protections will be in place if any of the following conditions are met:
- The transfer is to a third country or an international organization that the EU Commission has determined offers an adequate level of protection for the Personal Data being transferred, in accordance with Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (the "GDPR").
- The transfer is based on a legally binding and enforceable instrument between public authorities or bodies as specified by Article 46(2)(a) of the GDPR; or
- The transfer complies with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. These clauses can be reviewed at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
You may request information regarding the safeguards implemented by the Company to protect your Personal Data when transferred to a third country or an international organization by sending an email to the following address: support@
10. Protection Of Your Personal Data
We apply suitable technical and organizational measures to ensure an appropriate level of security for Personal Data, taking into account the risks involved in processing, particularly those arising from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access to Personal Data transmitted, stored, or otherwise processed.
While we strive for error-free performance regarding the privacy of your Personal Data, we cannot guarantee it. We will not be liable for any indirect, incidental, consequential, or punitive damages related to the use or release of your Personal Data, including but not limited to, disclosure due to transmission errors, unauthorized third-party access, or other causes beyond our reasonable control.
We may be required, due to legal or other obligations beyond our control, to transfer your Personal Data to third parties.
such as public authorities. In these cases, our control over the level of protection your Personal Data receives from these third parties is quite limited.
Transferring Personal Data over the internet carries inherent risks. As such, Ascend Wealth AI cannot guarantee the security of your Personal Data during transmission over the internet.
11. Links To Websites of Third Parties
The Website might offer links to third-party websites and/or applications. Ascend Wealth AI has no control over these websites and applications, nor the collection and/or processing of your Personal Data by these third parties. Consequently, we are not responsible for their content, privacy, and data protection policies, or their practices. This Policy does not cover any actions taken via such websites and/or applications.
Whenever you visit third-party websites and/or applications, we strongly advise you to thoroughly review their privacy policies before using their services and sharing any of your Personal Data.
13. Your Rights Regarding Your Personal Data
Generally, you have the right to request that we confirm whether we are collecting Personal Data about you, to review such data, to correct any inaccuracies, and to delete any Personal Data no longer required by us. You may also restrict your consent to certain types of processing of your Personal Information.
If you are an EEA resident, please read this section below:
You are entitled to the following rights concerning your Personal Data. To exercise these rights, you may send a request to the following email address:
Right of access
You have the right to obtain confirmation from Ascend Wealth AI as to whether your Personal Data is being processed and, if so, access to the Personal Data along with the following information:
information: (1) the objectives of the processing; (2) the types of Personal Data involved; (3) the recipients or categories of recipients to whom the Personal Data has been or will be disclosed, particularly those in third countries outside the European Economic Area (EEA) or international organizations; (4) if possible, the anticipated duration for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period; (5) the existence of the right to request from the Company the correction or deletion of Personal Data or the restriction of its processing, or to object to such processing; (6) the right to file a complaint with a supervisory authority; (7) if the Personal Data is not collected directly from you, any available information regarding its source; (8) the existence of profiling; and (9) if Personal Data is transferred to a third country outside the EEA or to an international organization, the appropriate safeguards relating to the transfer.The Company shall provide a copy of the Personal Data undergoing processing and may charge a reasonable fee for any additional copies requested by you. If you make the request electronically, and unless otherwise requested by you, the information shall be provided in a commonly used electronic format.
The right to obtain a copy of the Personal Data shall not adversely affect the rights and freedoms of others. Therefore, if the request harms the rights and freedoms of others, the Company may not fulfill your request or may do so in a limited manner.
Right to rectification
You have the right to obtain from the Company the correction of inaccurate Personal Data about you. Considering the purposes of the processing, you also have the right to have incomplete Personal Data about you completed, including by providing a supplementary statement.
Right to erasure
The following grounds apply: (a) the Personal Data is no longer necessary in relation to the purpose for which it was collected or otherwise processed; (b) you withdraw your consent on which the processing is based, and there is no other legal basis for the processing; (c) you object at any time, on grounds relating to your particular situation, to the processing of Personal Data about you that is based on the legitimate interests pursued by Us or by a third party, and there are no overriding legitimate grounds for the processing; (d) you object to the processing of Personal Data about you for direct marketing purposes; (e) thePersonal Data has been unlawfully processed; or (f) the Personal Data about you must be erased to comply with a legal obligation under European Union or Member State law to which the Company is subject.
This right does not apply if the processing is necessary (a) for compliance with a legal obligation that requires processing by European Union or Member State law to which the Company is subject; or (b) for the establishment, exercise, or defense of legal claims.
Right to Restriction of Processing
You have the right to request that the Company restricts the processing of your Personal Data if one of the following conditions applies: (a) the accuracy of the Personal Data is disputed by you, allowing the Company time to verify its accuracy; (b) the processing is unlawful and you oppose the erasure of your Personal Data, opting instead for restriction of its use; (c) the Company no longer requires your Personal Data for processing purposes, but you need it for the establishment, exercise, or defense of legal claims; (d) the processing of your Personal Data is necessary for the legitimate interests pursued by the Company or a third party, unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims; or (e) your Personal Data is processed for direct marketing purposes, including profiling, to the extent it is related to such direct marketing.
If the processing of your Personal Data has been restricted following your request, such Personal Data shall, with the exception of storage, only be processed with your consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the European Union or a Member State.
Right to Data Portability
You possess the right to obtain your Personal Data, which you've supplied to the Company, in a structured, widely used, and machine-readable format. You also have the right to transfer that data to another entity if the processing is grounded on your consent or a contract you're part of, and if the processing is automated.
When exercising your data portability right, you can have your Personal Data transferred directly from the Company to another organization, if it is technically feasible. This right does not interfere with your or the Company's rights regarding data deletion. Furthermore, exercising this right must not adversely affect the rights and freedoms of others.
Right to Withdraw Consent
You may revoke your consent for us to process your Personal Data at any time, without impacting the legality of any processing carried out before your withdrawal.
Right to Object
You are entitled to object to the processing of your Personal Data at any point, particularly if it pertains to your specific situation, and when the processing is based on the legitimate interests of the Company or a third party. This includes any profiling based on these interests. Upon your objection, we will cease processing your Personal Data unless we can present compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.
Additionally, you have the right to oppose the processing of your Personal Data for direct marketing purposes at any time, including any related profiling.
Right to Lodge a Complaint with a Supervisory Authority
You have the right to file a complaint with a supervisory authority established by a Member State to protect the fundamental rights and freedoms of individuals concerning the processing of Personal Data within the European Union.
Your rights regarding Personal Data about you, as described in this section 13, may be restricted by European Union or Member State law to which the Company is subject.
We will provide you with the information requested in accordance with your rights outlined in this section 13 without undue delay and, in any event, within one month of receiving the request. This period may be extended by two additional months if necessary, considering the complexity and number of requests. We will inform you of any such extension within one month of receiving your request, along with the reasons for the delay.
The information requested in accordance with your rights outlined in this section 13 will be provided free of charge unless otherwise specified in this section 13. Where requests are manifestlyunfounded or excessive, especially if they are repetitive in nature, we may either (a) charge a reasonable fee considering the administrative costs of providing the requested information or communication; or (b) decline to fulfill the request.
Ascend Wealth AI may ask you to provide additional information necessary to verify your identity to process your request as per your rights detailed in this section 13, if we have reasonable doubts about the identity of the individual making the request.
12. Changes To This Policy
We may periodically update the terms of this Policy. Whenever we make changes, we will notify you by publishing the revised Policy on the Website. Additionally, for significant changes, we will endeavor to inform you through communication methods we find appropriate and by posting a notice on the Website. Unless otherwise specified, all amendments will become effective upon publication of the updated Policy on our Website.